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Received 17th Novmeber 2011

I would like to thank you for the super service, particularly Michael who made sure the tap arrived very swiftly after the sink.

I’d be sure to recommend you to anyone.

Staffs

Received va inquiry form: 14th November 2011

Comment: Just to say our sink order safely arrived on time, 24 hrs from ordering it. Thank you so much for the excellent service

CH Twickenham

Received by e mail: 28th October 2011

Thanks for your help with this.

I cannot express how much a pleasure it is working with your company. There are so many that simply do not know what they are talking about.

Your service, price and assistance is second to none!

Thank you again.

Regards

Scotland

Received by e mail 17/10

Thank you Lynne,

You succeeded where your competitors failed, much appreciated !!

Kind regards

John

Received via contact form 28/09

Comment: Please add this comment to your testimonials...

I would like to tell anyone who reads these testimonials that Sinkworld are fab!! (And NO this has not been written by somebody who works theres sister etc - I honestly am a real customer, and I've never done a testimonial before so I must have been impressed!!)
Their excellent prices were what first drew in, but then after speaking to them (Mike!!) on the phone they proved themselves to be a truly excellent company. I'm mega cautious of buying on the internet, and usually never buy anything if I can't see & touch it first, but no problem/worry/query was too much and Mike gave me lots of good advice resulting in the purchase and subsequent safe, and exactly on time, delivery of several sinks & taps for our home improvements. I recommend them to anyone I know when they mention they might be doing work on their house :)
Tam, Bucks

Received by e mail 16/09

Dear Sinkworld,

I would just like to thank everyone in your company for the fantastic service I received, your telephone staff were fantastic and really helped me out of a bad situation by offering lots of solutions.

Excellent delivery and the driver was a credit to you and I am very pleased with my new sink!

All in all it was a pleasure to deal with everyone in your company and associated companies.

I would also appreciate it if you were to pass on my comments to Blanco regarding the excellent service I received from their driver.

Regards

Mrs A A

Received by e mail 11/09

Hi Lynne,

I just thought I'd drop you a message to say that we got our sink thanks and it's free from marks.

Thanks very much for your help and great customer service!

Kind regards

Northumberland

Received by e mail 08/09

Good afternoon Lynne,

Please accept my sincere thanks for your efforts to ensure my order arrived on time. My plumber was booked to install the sink unit, yesterday, Wednesday, while doing other work. Due to the bank holiday however your next scheduled delivery to this area would have been, today, Thursday. On informing you of this you very quickly did what was necessary to ensure immediate dispatch (this was at 1.45pm and you delivery van was leaving, I believe, at 2.00pm!) Thanks to your efforts the order was dispatched immediately, arriving before the bank holiday weekend and in plenty of time for the work to be carried out on Wednesday.

I also appreciate your return call, advising that the little basket or colander (the small one) was not in stock and would be dispatched at a later date. I look forward to receiving this in due course.

Regards

A. L

Scotland

August 2011 by e mail

For Lynne Tod

Hi Lynne

Just to thank you again and to tell you you would not believe the high quality in finish and looks this EPOS EOV 651R has. You only see it in the Internet or a Franke book but in your house it is fantastic.

The price seems high but when you see the parts that come with it - all high spec and beautiful. They even include long waste pipes to give you plenty of choice underneath and the pop-up waste has real heavy chrome metal knob not like the B&Q ones. Buying a cheap sink then having to add bits and pieces may be almost as expensive when you think of it.

The chrome MTX tap comes in a tied velvet bag and is beautiful.(wife doesn't know she is getting the velvet bag for her Xmas!) The strainer bowl is a sink in itself and its rim is lined for no sharp edges, holds a lot too. All have excellent instructions in picture form (not sketches).

Parts box includes 2 chrome quality flexible tap H&C connectors and all have a great guarantee.

I was thinking of sending you some pictures from all the parts laid out and through some stages of assembly to finished product. Send by email and you might get a customer if they saw it like that or you might just keep it as evidence of a satisfied customer.

Many companies just take your order or at best discuss by email. I feel you are a giant leap from there with personal client interest and unwavering attention through to completion.

Take care

Bob P.

May 2011via e mail

Hi,

Thanks very much for your help yesterday. It was enormously helpful to be able to collect the sink on such short notice. Lovely product and great service -- Sink World is top of my list for future purchases and highly recommended!

Regards,

Mike

London

March 17th via Mail

Hi Lynne

Delighted with the service we have received. The delivery men called in advance to make sure we were home and basically you delivered when you said you would - with a quality product!

Many thanks - and sorry about the 'panicky' email this morning.

Regards from one happy customer,

Claire D

March 4th 2011 via contact form

Comment: I just want to thank you for the efficient delivery of the Franke sink and tap that I ordered over the internet. This was delivered as promised last tuesday. An accessories pack was out of stock at the time and this was delivered today 3 days later. The telephone staff were particularly helpful and efficient.

Mr L

Radstock

ï»¿March 2nd 2011

Many thanks Sales department,

Very good service on the phone will recommend you to others,

Regards

VSS

Brantham

February 2011 via E mail

The plumber came back yesterday and fitted the sink and taps and they are absolutely wonderful. The fittings with the sink were wrong, something about not having an overflow or something (I was at work so not privy to these discussions, and I don’t care) it is absolutely brilliant. You were so right about the taps. I know I found your firm totally by chance clicking around on the internet, but what a lucky find it was. I am so impressed by your knowledge, care and kindness. I think if it were not for you and your company, I would have a bucket in the corner instead of a sink! I have the name of a carpenter who will re-site the hinge so I can have a door on again rather than the open-plan look. I just wanted to express my gratitude as I think that people are quick to moan, but slow to praise and I really cannot thank you enough for the level of service and support received.

I might have to start a fan club!

Thanks again,

Don and Kate C

Oxfordshire

February 2011 via Contact form

Comment: Please enter this on your testimonial page.
We are now the proud owners of the Blanco Metra 9E.
It looks great in the corner of our kitchen.
During the course of the last few weeks we have not had a sink at all due to a disasterous kitchen fit.
You could not have been more helpful and supportive., keeping us up to date with every aspect of our purchase.
Many Thanks to you and your team for restoring our faith in human nature.
We will have no hesitation in using you again for future purchases.
Many Thanks,

Diane R

Wigan

December 2010

Thank you for your excellent service - great communication and speedy dispatch.

with best wishes

Susie

London

October 2010

Many thanks for your prompt attention to my order. It was in fact received the next day which could hardly be bettered.

Mike E

Suffolk

16th September 2010

Not just great service but brilliant!

Above and beyond the call of duty sink ordered about 5:15 pm arrived by 10 the next morning....

Fantastic

On top of that the sink [1810 Etrouno550U] was top quality -better than I was expecting.

I am happy,my client is happy.

Will definately use you again.

Thank you very much.

Dollar Design Services

Sent by Contact Form: 16th Sept

Comment: When I normally read customers reports/comments on products and service it is always in the back of my mind they are created by marketing members of that company.

I can assure you this communication is not so.

I purchased a Carron ceramic Coral sink some 5 years ago from this Company and when it developed a crack I thought I would have problems getting a replacement , particulary after my first sounding out conversation with the manufacturers.

But I am pleased to report that despite some manufacturers issues MIKE at KS&TD has come up trumps and arranged a brand new replacement sink for me.
I am delighted ( and amazed ) at the level of customer service from Mike and his Company considering at this stage I was not even purchasing anything from their business. To receive Emails -telephone updates on the replacement from him on a regular basis was so unusual from a supplier these days..
Have encouraging to find that good old fashioned After Sales Service is still around......I thought it had gone for ever.

John B Kent.

Sent by Contact Form 3rd August 2010

Comment: I just tried to add to your testimonials but it wouldn't let me. I have been meaning to contact you for a while now to thank you for the prompt delivery of my sink. It arrived when you said it would and in perfect condition at a price that I couldn't match elsewhere.
Thank you very much.

Regards, Diane

3rd August 2010

Hello

Just wanted to say thank you for your prompt attention to my order.

Sink safely received this morning, everything went according to plan, I am grateful for your help.

Kind regards

Lynda T. Surrey

30th July.

Comment: Just wanted to let you know how impressed I am with the service I received from your company when I recently bought a FRANKE ATLANTIS ALG 654 RHD GRAPHITE SINK & ASTRACAST FINNESSE TAP (Your Ref; SW/LE/ST/87) from you.

The sales person, who I only know as Mike, was exceptionally helpful and I have to say that his communication and customer liason skills are absolutely brilliant.

I shall most definitely recommend you to all my family, friends and colleagues.

S &D T

Sheffield

31.03.2010

Thank you very much for the order you sent me
It all arrived exactly on time and beauifully packaged. It restored my faith in people and the internet. I will recommend you to everyone I know.

CS LEEDS

recieved 18/3/2010.exactly what i ask for.thank you for a quick delivery D. M. Tyne and Weir

18.3.2010

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It appears everything got here fine.

We love all the pieces and parts!

You guys did a fantastic job in each and every aspect of the transaction.

Your warehouse guys packed it great and really did a super job in getting it to Intercargo somehow.

And Lynne, you did a super job in every possible way. I can’t tell you how pleased and impressed we are with your service!

Thanks so much for putting in the extra effort to get this transaction complete and the sink to me. I’m sure it wasn’t the easiest sale you ever experienced.

If you ever make it to Colorado I will most certainly buy you as many beers as you can drink!

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